| |
GlobeNet offers a comprehensive "shopping list" of Professional Services including the following:
- Analysis of client business process, system requirements definition, and gap analyses
- GlobeNet product installation, configuration and customization
- Compensation plan specification, configuration, integration, and validation
- Client-unique business report development
- Integration of GlobeNet products with other client systems
- Data conversion and migration to GlobeNet system
- User training and "Go-live" support
- Follow-on maintenance and support
- Project management (estimating, planning, oversight)
The GlobeNet team can provide support from the initial planning stages of your project, installation and configuration of GlobeNet products, and finally through transition to day-to-day operations. For the large enterprise, where integration into a complex legacy environment is required, GlobeNet often teams with system integrators. To assure a successful implementation of your GlobeNet solution, BearingPoint serves as our strategic partner to provide key project management, implementation support and integration services along with GlobeNet staff.
During the startup stages of a project, GlobeNet business analysts can team with your personnel to review your system requirements, suggest options for satisfying those requirements with our products, and identify gaps between your requirements and GlobeNet products’ capabilities. The resulting assessment of your business processes give us the opportunity to suggest areas for streamlining and introducing process improvement utilizing the ‘best practices’ inherent in GlobeNet products.
Teaming with customer staff, GlobeNet specialists can:
- configure and install an appropriate baseline system in your environment. We can define the specs for your company’s compensation plan, configure the plan, integrate it, and validate its results in your environment.
- develop customizations to our baseline product to provide special capabilities not already available in our comprehensive product suite (though those are few and far between!). And we can quickly prepare reports to meet your business’s data reporting needs.
- convert and migrate your legacy data into your new GlobeNet system, and we can integrate your GlobeNet system with your legacy systems.
- train users of our products—business users as well as system administrators—to make the best use of GlobeNet products. Alternatively, we can train your training team to train your users (i.e., we can "train the trainers").
- work side by side with your transition team to ensure the “go live” process goes smoothly. We can subsequently provide ongoing maintenance and support as long as you operate your GlobeNet system.
- provide project management for any or all of these Professional Services.
|
|
